Abbey VAT & Customs Services, an intermediary supporting several traders, was approached by an NI client importing a vehicle from GB to then sell it on to a customer in Ireland.
Despite adding the correct commodity codes, customs procedure codes and postponed VAT details, the trader was still receiving multiple error messages on CDS when completing its supplementary declarations.
TSS resolved the problem when it discovered that the trader had deleted some of the information already pre-populated on the system. When the original codes were re-entered, the declaration was accepted by CDS.
“Our trader client has since successfully completed seven further supplementary declarations and is now confident it can complete future ones without assistance,” said Garth Armstrong of Abbey VAT & Customs Services.
So when entering the various codes you should not delete or change pre-populated fields on CDS as this will cause error messages. You just need to complete the additional information requirements. See guidance here for more details.
Alternatively you can contact us at the TSS contact centre on 0800 060 8888 to ensure your supplementary declarations will be accepted.