The New Trader Support Service goes live in 5 weeks
Go-live is approaching – prepare for 20 October 2026 From 20 October 2026, you must use the new Trader Support Service for all new movements. You will no longer be able to start new movements using this service from this date. A detailed transition email has been sent to users. Please make sure you are familiar with the key dates and make sure you are prepared to move over to the new service in good time. Trader Test access for the new service opens on 21 September 2026. This will give you the opportunity to practise declaration journeys and familiarise yourself in a test environment before go-live. We recommend that you use this opportunity to prepare. If you have questions about the new service or would like to join the early access private beta, please call the new Trader Support Service Contact Centre on 0800 870 8173, open 8am to 5:30pm, 7 days a week.

The Northern Ireland Customs & Trade Academy (NICTA) is a digital learning platform designed to support and educate businesses who move goods between Great Britain and Northern Ireland. NICTA provides comprehensive information and support to facilitate trade, with guidance on how to move goods into and out of Northern Ireland when using the Trader Support Service.

Getting Started

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An overview of the Windsor Framework

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Internal Market Movements

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The Trader Support Service is a free government supportive programme to assist you to continue the smooth movement of goods between GB and NI.

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